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eCommerce merchants, we want to hear what you think about online returns! Access our “What Drives You Crazy About Online Returns” poll to share your thoughts and feedback about your experiences with returns. We’ll also be asking consumers what they think, and we’ll share all of the data and analysis in 2025. The poll asks
We've all been there...you just finished your best month ever, but then the dreaded returns start coming back. You're simultaneously trying to keep up with new orders while processing returns, which takes up valuable time for your team members. It's enough to drive you crazy! Freestyle Software has just launched a new poll to ask
Few things can make or break a business faster than its eCommerce return policy. Whether you are a new company or looking to revamp your current one, you must understand the importance of a proactive and well-managed returns process for the satisfaction of both customers and vendors alike. What if there was a way to
The holiday shopping season is in full swing, so retailers deal with an influx of product returns. While managing returns can be challenging any time of year, the holiday return rush can be incredibly daunting. To help you out, we've put together this expert guide about managing product returns during the holidays. In it, we'll
You’ve wrapped all your gifts and now you wait and see if the person you bought the gift for actually likes the gift. Starting December 26, it’s the most wonderful time of the year for that rare person who loves to take a thoughtful gift and return it for something they want even more.
Earlier in the year, we wrote about how important a good eCommerce Returns Policy is. And after that, we showed you exactly how to make an implement a top-notch Returns Policy that will help your business and your bottom line. Take a look back at our infographic that shows you just how easy it is
I hate returns, you hate returns. But you know who really hates returns, even more than us? eTailers. Going back to the mall was bad enough before the pandemic. And nothing’s worse than having to deal with the dreaded return label when you need to return an item bought online. The label must be located,
Handling returns is one of the most difficult parts of retail for any brand. But as this past blog post shows, even for eCommerce brands, the dreaded return does not have to get you down. This week's throwback Thursday takes a look back at how eCommerce returns don't have to break you. You actually CAN
A great returns policy has never been as important as it is in today's eCommerce world. With online returns potentially costing brands thousands every year, you simply cannot afford to NOT have a great policy in place. But just having one isn't enough. You also need to make sure your employees understand and can articulate
Holidays are full of fun and festivities. But for business and website owners, they're also often filled with another dreaded hallmark: stress from the dreaded return season. It's a popular topic, and something most businesses we know struggle with at one time or another. It's so common, in fact, our blog on the subject has been