Freestyle Solutions Blog2024-10-06T17:51:32-04:00

Recent Articles

301, 2018

Recapping the 2017 Holiday Season

By |January 3rd, 2018|

The holiday season has come and gone. Putting away your decorations, while getting yourself back to basics is quite important. Now with 2018 in full swing, it’s a great time to reflect on what was. In a new article written by Digital Commerce 360, we learned that eCommerce sales increased 18.1% from November 1 through Christmas Eve 2017. With how easy it was to shop, it also made it a lot easier to return products as well. UPS reports, that during the month of December, roughly 1 million packages a day were returned to retailers. This trend is looking to continue through the beginning parts of January. January 3, UPS National Returns Day, roughly 1.4 million packages are expected to be returned. We will share more of these stats and more information on January 11, during our Holiday 2017 Recap webinar.

1312, 2022

Holiday Returns – When Less Truly is Better Than More

By |December 13th, 2022|

  You’ve wrapped all your gifts and now you wait and see if the person you bought the gift for actually likes the gift. Starting December 26, it’s the most wonderful time of the year for that rare person who loves to take a thoughtful gift and return it for something they want even more. According to Ryder eCommerce and the National Retail Federation, 17.8% of holiday purchases sold in 2021 were returned. Now why the high return rates? Did someone else get the same gift? Did they get the wrong size or color if it was a piece of clothing? Multichannel Merchant did some research on an online fashion retailer who dropped their return rate to under 20% by providing their customers more insight to the product they were selling. A range of projects from size charts, adding more detailed photos and having their customer service reps enter in feedback from customers on fit and product quality helped them dramatically lower their return rate. Why not consider a system that can handle this for you and more? With Freestyle

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