M.O.M. customers, do you have access to our new Client Portal yet? Click on the link in the invitation email that you received--or, if you can't find your email, contact support now to get an invitation. The new portal will allow you to quickly and easily: Submit customer support requests Track and view all of
eCommerce merchants, we want to hear what you think about online returns! Access our “What Drives You Crazy About Online Returns” poll to share your thoughts and feedback about your experiences with returns. We’ll also be asking consumers what they think, and we’ll share all of the data and analysis in 2025. The poll asks
The holidays are just around the corner and your holiday orders are starting to hit. Is your company prepared to handle the holiday rush? With our 3rd-annual 2024 Ultimate eCommerce Holiday Ebook, you'll be able to better prepare for the increased volume of orders, fulfillment, shipping and returns that are headed your way. The newly
In today's fast-paced eCommerce landscape, customer satisfaction plays a pivotal role in the success of high-volume eCommerce brands. Streamlining fulfillment and shipping processes is crucial for meeting customer expectations and fostering long-term loyalty. At Freestyle Software, we understand the unique challenges faced by large eCommerce companies, which is why we are dedicated to enhancing fulfillment
We've all been there...you just finished your best month ever, but then the dreaded returns start coming back. You're simultaneously trying to keep up with new orders while processing returns, which takes up valuable time for your team members. It's enough to drive you crazy! Freestyle Software has just launched a new poll to ask
A couple years ago, we published a guest post by Wiseguys Marketing. It was on the importance of tracking customer retention, and it really hit home with many of you. We agree with Bruce's assessment that the ability to track customer retention can be a game-changer when it comes to the success of any business.
Freestyle Solutions is happy to announce the release of M.O.M.Version 11. The new Version of M.O.M. is now available to customers enrolled in the Software for Life program. The release of M.O.M. Version 11 represents a change in our approach that places the highest priority on customer input and participation, the shift to what
We have been speaking a lot with our customers during the past three months. The conversation has evolved from what to do to how to build a new operations model. As we move further into the pandemic, it is clear that pandemic influenced operating plans will remain through the end of 2020. So, what
In business, your reputation is everything. When people can trust you'll actually do what you say you're going to, you're one step ahead of the game. Jung is on point here...so many brands give lip service, but fail to deliver. Consumers are finicky. What's more? They have endless options, literally at their fingertips. Don't give
Have you taken advantage of the new support options available for your M.O.M. software yet? Check out our infographic that explains some of the exciting new benefits you'll receive when you come back on support for your M.O.M. software: Learn more about our support options or contact us to find out how you can become