Adding new customers is hard work and we’ve been taught that customer acquisition is more expensive than customer retention. So, what do you do when you add more new customers than you ever have before? That is the question eCommerce brands are trying to answer, all while they are trying to get record numbers of
Anniversaries are normally celebrated, except when it marks a decision that no eCommerce brand wanted to see, Wayfair vs. South Dakota. We are just past the two-year anniversary of the seismic change that forced eCommerce businesses to collect, report and remit sales tax under a blizzard of differing regulations. So, what is the state of
As we settle into the evolving new normal, one thing is clear, eCommerce will continue to play an outsized role. Local stores are opening once again, but will consumers feel comfortable going back to Main Street and the Mall? The data is starting to pour in: Digital revenue in April "far outpaced previous years
The uncertainty of the Coronavirus COVID-19 outbreak presents all of us with challenging business continuity issues. Like you, we are taking every precaution to ensure the safety of our employees while doing everything possible to continue to serve your critical business requirements. We wanted to take this opportunity to share with you the business continuity