As orders from multiple sales channels increase, even a thriving business feels the pressures and frustrations associated with customer service, order and inventory management. In-store pickup is also a constant challenge for retailers struggling to meet customer needs, and according to Forrester Research Inc. analyst Brendan Witcher, this trend is not going away any time
A generous return policy is a vital component for any retailer, but with the ever-increasing demand, retailers are more susceptible to return fraud, back orders, and lost revenue. “Return fraud remains a critical issue for retailers with the impact spanning far and wide, in-store and online." -NRF VP of Loss Prevention Bob Moraca How can a retailer
Your customer was shipped the wrong item once again and you are at your wits’ end. The hassle, time and money it takes to handle this could and should be avoided. Here’s how. Improving the Pick, Pack and Ship Stages Utilizing barcode scanning is the most efficient way to pick and pack your orders. Using
Failing to deliver a customer’s purchased product puts a serious damper on the customer experience. When inventory stock outs create a loss in loyalty and sales, what’s a retailer to do? “70 – 90% stock outs are caused by defective shelf replenishment practice, as opposed to the 10 – 30% resulting from the upstream supply
Why have those black bars and white spaces that resemble optical morse code become so popular among retailers? For starters, it allows for increased efficiency and accuracy during the picking stage, creating an optimal inventory operation. Barcode scanners have 10,000 times better accuracy than manual data entry. “Keyboard data entry creates an average of one error in 300 keystrokes.
There is no question whether online shopping will continue to grow, as the web becomes more of a go-to resource for everything retail. "In 2015, over 200 million U.S. online shoppers are projected to shop online at least once a month." -invespBlog But, the real question is; how will you as a retailer use this knowledge to
Secrets secrets are certainly no fun, but that is especially true when the busiest time of the year is upon us. As the holidays creep up, retailers have the reputation to go a little insane. And, when it comes to apparel, there is no exception to the rule. As apparel retailers turn out new fashions and innovative buying
You have your Magento store, and it's doing well, but how can it do even better? Maybe you're thinking your business could benefit from adding some additional Magento stores. Or, perhaps you are a multichannel seller, and you’re simply trying to decide if Magento is the right solution for you. Knowing what platform(s) to pick to grow your eCommerce
Sixty percent of people begin shopping by using a search engine to find the products they want, according to a study conducted by MineWhat. Eighty-one percent of shoppers conduct online research before they make a purchase. The internet and Google have fundamentally changed the way we shop and purchase products. Personally, I get it. I
Watch out retailers. Both women and men’s apparel sales are on the rise, according to Mintel, Lightspeed GMI and Quartz. With an estimated increase of 14.5% between 2014 and 2019, women’s apparel profits are expected to rise from $121.8 billion to $139.0 billion. -emarketer.com But Are Men Shopping More than Women? Women love to shop. There isn’t