eCommerce merchants, we want to hear what you think about online returns!
Access our “What Drives You Crazy About Online Returns” poll to share your thoughts and feedback about your experiences with returns. We’ll also be asking consumers what they think, and we’ll share all of the data and analysis in 2025.
The poll asks questions about the frequency of returns, why items are returned, the biggest challenges of online returns and more.
Want to learn how to develop a more proactive and effective returns policy?
Check out the Returns section of our 2024 Ultimate eCommerce Holiday Ebook for tips, tricks and ideas to make returns easier. Articles include:
- How to Make (and Implement) a Top-Notch Returns Policy
- Holiday Returns – When Less Truly is Better Than Many
- How to Handle eCommerce Returns Easier Than Ever Before
- The Expert Guide to Managing Product Returns During the Holidays
- When Returns Get You Down–an eCommerce Survival Tale
Access the online returns poll now and tell us what you think about returns or view our interactive holiday ebook now.
