As we settle into the new year, are you struggling to keep up with your holiday returns?
Most eCommerce managers are ready to take a break after the Q4 order madness has started to tamper down in January.
However, as trends like bracketing–when shoppers buy multiple sizes or colors and then return all but one–can make January a real struggle for eCommerce companies and their employees, who are already worn out from working extra hours during the holidays.
We created an online poll for both eCommerce managers and online shoppers to provide their feedback about the challenges, benefits and insight they want to share about juggling online returns.
Provide your feedback in our “What Drives You Crazy About Online Returns” online poll:
We will be compiling this insight and sharing it in future blog posts. Let us know what you think and what can make your online return process easier and less challenging next year.
