As we settle into the new year, are you struggling to keep up with your holiday returns? Most eCommerce managers are ready to take a break after the Q4 order madness has started to tamper down in January. However, as trends like bracketing--when shoppers buy multiple sizes or colors and then return all but one--can
eCommerce merchants, we want to hear what you think about online returns! Access our “What Drives You Crazy About Online Returns” poll to share your thoughts and feedback about your experiences with returns. We’ll also be asking consumers what they think, and we’ll share all of the data and analysis in 2025. The poll asks
Are you prepared for your busy holiday shipping season yet? If not, never fear...the 3rd annual Ultimate eCommerce Holiday Ebook is here to save the day! This third edition of our annual ebook is packed with timely and updated information about how you can thrive during the next several months. You'll learn about: Order management
Your returns policy is an important rule that protects the company from return-related losses. Returns and refunds are often used as a way to scam a company and tax their resources. It's valuable to prevent frivolous returns or returns long after an order is purchased or delivered. However, there are also situations where there is
Let's face it, most of us are frankly quite terrible at predicting what kind of gifts our loved ones will truly appreciate. We go out of our way to try to find things that we believe our loved ones will appreciate, but it doesn't always pan out as we might have hoped. According to data
The holiday shopping season is in full swing, so retailers deal with an influx of product returns. While managing returns can be challenging any time of year, the holiday return rush can be incredibly daunting. To help you out, we've put together this expert guide about managing product returns during the holidays. In it, we'll
As a business owner, you know that having an effective return policy can make a big difference to your bottom line. By defining your returns strategy in advance, implementing realistic terms and conditions, and encouraging customer satisfaction whenever possible, the right return policy can be leveraged for optimized profits. Your return policy can have a
I hate returns, you hate returns. But you know who really hates returns, even more than us? eTailers. Going back to the mall was bad enough before the pandemic. And nothing’s worse than having to deal with the dreaded return label when you need to return an item bought online. The label must be located,
Handling returns is one of the most difficult parts of retail for any brand. But as this past blog post shows, even for eCommerce brands, the dreaded return does not have to get you down. This week's throwback Thursday takes a look back at how eCommerce returns don't have to break you. You actually CAN
You’ve wrapped all your gifts and now you wait and see if the person you bought the gift for actually likes the gift. Starting December 26, it’s the most wonderful time of the year for that rare person who loves to take a thoughtful gift and return it for something they want even more.